Automated Reminders Reduced No-Shows from 22% to 3%

An independent booth renter was losing $600-800/week to no-shows and last-minute cancellations. We implemented automated SMS/email reminders at 48h and 24h before appointments, plus a deposit requirement. No-show rate dropped from 22% to 3%, and weekly revenue increased by $720 on average.

The Solution

DAMIEUS implemented automated SMS and email reminders at 48 hours and 24 hours before each appointment. A deposit requirement was added to encourage clients to keep their slot. The no show rate dropped from 22% to 3%. Weekly revenue increased by $720 on average.