Online Booking Reduced No-Shows by 75% and Increased Bookings

A nail salon was losing 6-8 hours per week to no-shows and last-minute cancellations. We implemented online booking with SMS reminders and a 24-hour cancellation policy requiring a deposit. No-shows dropped from 20% to 5%, and the salon could now accept bookings 24/7, increasing revenue by 35%.

The Solution

DAMIEUS implemented online booking with SMS reminders. A 24 hour cancellation policy with a deposit encourages clients to keep their appointments. The salon now accepts bookings at any hour. No shows fell from 20% to 5% and revenue rose by 35%.